I highly recommend all customers to read through this page before placing an order. By proceeding with your order, you acknowledge that you have read, understood, and agreed to the policies stated here. Here For Cakes will not be held responsible for any issues arising from failure to review this information.

GENERAL INFO

How do I place an order?
You may fill out the custom order inquiry form.

Where are you located?
Here For Cakes is located at Williamsburg, New York (~4 mins walk from L train, exact address will be disclosed once your order is confirmed).

What are your pick up timings?
Tue - Fri: 10am - 1pm

Saturday: 10am - 12pm

Sunday & Mon: Off

As Here For Cakes is a one-person operation, I truly appreciate your understanding that pick-up times are fixed. Please choose a time slot that work best for you when placing your order. A 15-minute grace period will be given, but I won’t be able to offer refunds for late or missed pick-ups.

Do you deliver?
At the moment, delivery is not available. If pickup is not possible, you may arrange for a courier or Uber package to collect your order. Please note that I am not responsible for any damages that may occur once the cake leaves my care.

ORDERS AND BOOKING

Is my order confirmed?
Your order is only confirmed after you have made a deposit/payment. I work on a first payment first-served basis. Once payment has been received, your order will be confirmed and an e-receipt can be requested.

How far ahead should I order?
The earlier the better! A minimum of 1 week’s notice. You may book with me up to 6 months in advance.
Please note:

• If you are booking within 30 days of your event, full payment is required at the time of booking.

• Otherwise, a 30% nonrefundable deposit is required. The remaining payment is due 30 days before your event.

Can I modify or cancel my order?
I understand that plans can change. However, as each cake is made to order, I am unable to accept modifications or cancellations within 7 days of your collection date, and no refunds will be issued during this period. If you need to cancel your order within 24 hours of placing it, you will receive a full refund. For other cancellations, your payment can be converted into store credit, valid for 3 months from the cancellation date. Please note that expired store credits cannot be extended or refunded.

Do you have vegan or gluten-free cakes?
Currently, vegan and gluten-free cakes are not available.

Can I have a different flavor for each tier of my cake?
Yes — no additional cost.

CAKE TASTINGS

Do you offer tasting boxes?
Yes. Mini cakes actually require more time and effort to produce, so tastings are only available quarterly or whenever I can accommodate (announcements will be posted on Instagram). You may also keep an eye on my Instagram Stories — I do pop-ups once in a while.

For wedding couples, please reach out directly.

CAKE CARE

All cakes will come with a cake care card.

How should I store my cake before serving?
I recommend placing your cake in the refrigerator as soon as possible after pickup. Keep it in the original cake box — this helps reduce condensation and protects it from picking up any fridge odors (especially from items like onions or garlic).

Before serving, bring your cake to room temperature for the best taste and texture:

• On cooler days: remove it from the fridge about 2 hours before serving

• On warmer days: 30–60 minutes is usually enough

Your cake is best enjoyed at room temperature (around 68–75°F). Please avoid placing it in direct sunlight or near heat sources, as this can cause the cake to soften or lose its shape.

How do I travel with my cake?
Cake pickup should ideally be your last errand to ensure it stays in perfect condition. Please keep your cake level at all times - the car floor is the safest spot, not the car seat. Avoid sharp turns and drive carefully as NYC roads can be quite bumpy. If you can, have someone with you to keep an eye on your cake while you drive.

How long will my cake last?
I recommend consuming all cake on your event day. However, you may wrap leftovers in plastic wrap and store them in an airtight container in the fridge for up to 3 days.

If you need a cake on a date when I am unavailable, you may consider collecting it 1-2 days prior as my cakes will stay fresh and moist for up to 3 days in the fridge.

How long can the cake stay out during an event?
If the cake is being displayed, it should be able to last in an AC room for up to 4 hours. Please note that surrounding heat and light may cause the cake to soften.

Here For Cakes does not:
- replicate other bakers’ design
- work with fresh flowers
- make cartoon or animal figurines